Adds inbound and outbound voice communications to its mobile services cloud
Infobip, a provider of mobile services to IT companies, start ups and app developers, today announced the launch of Infobip Voice, an enterprise grade suite of cloud-based voice applications.
Infobip Voice lets enterprises and developers quickly and easily add voice capabilities to their existing software through an API-powered cloud platform, avoiding hardware costs and complex system integration. The service uses Infobip’s worldwide connectivity to hundreds of mobile operators, and was developed using inhouse expertise gained from Infobip’s heritage in providing mobile services to the banking and technology sectors.
By introducing Voice to its mobile services cloud, Infobip is now able to offer a complete mobile platform for enterprises and app developers to help increase security and customer engagement. With support for all major mobile services, including SMS messaging, push notifications and direct carrier billing, Infobip provides developers with a wide range of tools designed to drive reach, monetisation, and user satisfaction.
“Infobip is committed to providing a complete communications service platform for our enterprise and developer customers,” said Silvio Kutic, founder and CEO at Infobip. “As telecoms services are increasingly becoming IP-based, introducing voice to our existing mobile services cloud was the next logical step.”
Building on Infobip’s longstanding A2P messaging expertise, the Infobip Voice platform is designed to process huge data volumes. It has already been proven to perform flawlessly during high traffic periods, made possible by Infobip’s global infrastructure network. All services offered by Infobip are ISO 9001 and ISO 27001 certified, meeting stringent requirements for information security and service quality.
Key features of Infobip Voice include support for both voice and SMS messaging over the same DID (Direct Inward Dialling) number, inbound and outbound calls, text to speech capabilities for voice messaging or voice-enabled two-factor authentication, and a web interface for service managing and analysis.
